Shipping policy
Shipping Policy
What Is A Business Day?
Business days are Monday through Friday, excluding postal holidays when the USPS is closed. The postal holiday calendar can be found at the USPS website. Saturday and Sunday are not considered business days.
What Are The Delivery Times?
Delivery times are between 6:00 AM EST and 10:00 PM EST on weekdays.
What Happens If I Am Absent On The Day My Delivery Is Scheduled?
If you are absent, the postal worker will leave the parcel or notice on your door or mailbox. You can then reschedule the delivery or pick up your package at your local post office.
What Happens If My Purchase Was Returned To Sender?
Domestic USA:
If a shipment is returned to us, we will contact you to confirm the address. If we cannot establish communication after five (5) business days, we will refund the purchase price minus the original shipping cost and return-to-sender shipping costs.
Estimated Delivery Timeframe
Please allow 2-3 business days for order processing. All shipping estimates are for domestic U.S. deliveries and are in addition to the 3-5 business day processing time.
Ground Shipping
Orders over $75: Free ground shipping within the Continental United States.
Orders under $75: $5.95 shipping fee.
| Order Value | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Under $50 | $7.99 | 7-28 business days |
| $50–$99 | $5.99 | 7-28 business days |
| Over $99 | Free | 7-28 business days |
How Can I Track My Shipment?
Once your order ships, if you provided an email address, you will receive a shipment confirmation email containing a tracking link.
What About Pre-Order Items?
Orders including pre-order products will ship together once the pre-ordered item becomes available. If you prefer to receive available items immediately, please place a separate order for those items excluding pre-orders.
Free Shipping Restrictions
Verelle Fragrance LTD may offer free shipping promotions. Note that some products may not qualify for free shipping.
International Shipping:
Due to high international shipping costs, carriers will not return undelivered packages to us after all delivery attempts have been made.
Contact Us
For questions or assistance, please contact us at:
- Trade Name: Verelle Fragrance LTD
- Phone Number: 0722 858 779
- Email: TlucekJoe8166@outlook.com
- Physical Address: Str. Parcului 17, 557070 Cârța SB, Romania